 Sheriff's
Dispatcher II
$4,441-$5,141
| The Position |
Typical Duties |
Benefits |
| Minimum Qualifications |
Hiring
Process |
The Position
Sheriff's Dispatcher II is a lateral position which require at least one
year of full-time law enforcement dispatching experience. Depending on
experience, individuals may be offered appointment above the first salary
step.
The Sheriff's Communications Center operates on a 24-hour
per day basis, and weekend, holiday and overtime work is required.
Typical Duties
Once they have completed training, Sheriff's Dispatchers are assigned
duties in the Office of the Sheriff's state-of-the-art computer aided
dispatching facility which is located in Martinez, California.
Sheriff's Dispatchers receive, assess, prioritize and
classify calls for service on a variety of emergency and non-emergency
lines, including 9-1-1, from a combined population of approximately
450,000 residents of 14 police jurisdictions in 2 counties. They also
distribute calls for service to police units, process computer inquiries
and other requests for field units, and accurately track the activities of
15-50 police units.
In addition to law enforcement services, Sheriff's
Dispatchers also provide ancillary dispatch services and call-out support
to over 3 dozen municipal agencies and districts, including the Office of
Emergency Services, Emergency Medical Services Agency and Animal Services
Department.
Benefits
In addition to a competitive salary, a career as a Sheriff's Dispatcher
includes:
• State-of-the-art facilities
• Retirement, health and dental programs
• Paid vacations
• Holiday compensation (13 holidays per year)
• Uniform allowance
• Sick leave
• Bilingual pay for those fluent in foreign languages
• A variety of shifts
Minimum Qualifications
• Valid California Driver License
• High School diploma or G.E.D. certificate
• One year full-time, or its equivalent, performing law enforcement
emergency dispatch duties on a Computer Aided Dispatch (CAD) system
• Ability to pass thorough background investigation
• Ability to accurately type 35 words per minute
Step 1: Application
Submit a completed Contra Costa County Application for Employment
form. Please include with the completed application a current Typing
Proficiency Certificate.
Click here to request an
Application Packet for Dispatcher
Step 2: Oral Board
The oral interview evaluates job-related
factors such as motivation, interpersonal skills, problem-solving
ability, use of sound judgment and oral communication skills. Applicants
must receive a rating of at least 70 from a majority of the Board
Members to pass the oral interview.
Click here for Oral Interview Tips
Step 3: Polygraph Analysis and/or Voice Stress Analysis
An interview with polygraph examiner or voice stress analysis examiner.
Step 4: Psychological Examination
A half-day of written and oral psychological testing conducted by the
County's consulting psychologist. The psychological examination is used
to assess a candidate's ability to work under stress, accept direction,
and work in a restrictive atmosphere.
Step 5: Background Investigation
A thorough investigation of a candidate's character. Includes interviews
with the candidate, candidate's family and associates, and the
candidate's current and former employers.
Step 6: Medical Examination
A physical examination performed by a County physician to ensure that
the candidate meets the medical guidelines for employment.
Return to 911 Jobs
|
